Organizational Behavior

The Excelsior exam measures knowledge, comprehension, application, and analysis of material typically taught in a one-semester upper-level undergraduate course. The DSST exam is usually used to attain lower-level undergraduate credits. Both exams consists of four-option multiple-choice questions which test for the following:

• Knowledge of facts and terminology
• Understanding of basic concepts
• Ability to apply this knowledge and understanding to typical business situations

Topics covered in this course are:

• Organizational Behavior Overview
  • The field of organizational behavior
  • The study of organizational behavior

• Individual Processes and Characteristics
  • Perpetual processes
  • Personality
  • Attitudes
  • Learning processes
  • Motivation

• Interpersonal and Group Processes and Characteristics
  • Group dynamics
  • Group behavior and conflict
  • Leadership
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