The Excelsior exam measures knowledge, comprehension, application, and analysis of material typically taught in a one-semester upper-level undergraduate course. The DSST exam is usually used to attain lower-level undergraduate credits. Both exams consists of four-option multiple-choice questions which test for the following:
- Knowledge of facts and terminology
- Understanding of basic concepts
- Ability to apply this knowledge and understanding to typical business situations
Topics covered in this course are:
- Organizational Behavior Overview
- The field of organizational behavior
- The study of organizational behavior
- The field of organizational behavior
- Individual Processes and Characteristics
- Perpetual processes
- Personality
- Attitudes
- Learning processes
- Motivation
- Perpetual processes
- Interpersonal and Group Processes and Characteristics
- Group dynamics
- Group behavior and conflict
- Leadership
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- Group dynamics